True Story. So I go with my phone to a store to get it activated. Phone is a POS MotoQ with even more POS Windows Mobile 'OS'. So I get this annoying, condescending little brat of a girl who is serving me and informs me that due to my phone type, I need a 'data plan' and it will cost me 30 bucks a month but I will get internet and other goodies. Fair enough.
What the scheming bitch failed to tell me was that the 30 bucks wasn't my plan, it was an ADDITION to my plan that was in reality going to be 80 dollars a month minimum. WHAT THE HELL IS THIS!?!?!? So I contact the company and explain to them my situation and what do they have the gall to tell me? Well Sir, if you want to reduce the bill you can always remove the data plan! So do I need the thing or what? Are you telling your useless employees to lie to customers?
FYI - This was Canadian company Telus. Enough is enough, communication should be publicly owned IMO.